Payments and billing
Review your Nomadfiling payment history, download receipts, and check filing credits from the payments page.
Review payments, receipts, and billing details
The Payments page shows every payment on your account in reverse chronological order, so your newest charges appear first. Use it to confirm a payment status, open the Stripe receipt, or cross-check a charge before contacting support.
If you are not signed in, Nomadfiling redirects you from /payments to /login. Sign in first, then open the Payments page from the main navigation.
Open the Payments page
Sign in to your account
Open Nomadfiling and sign in with the account that made the payment.
Select Payments from the navigation
Use the main navigation and select Payments. The navigation includes Dashboard, Fax Outbox, Payments, Account, Language, and Logout.
When the page loads, Payments is the active section.
Review your most recent charges first
Nomadfiling loads all payment records and sorts them by created_at in descending order. Your newest payment appears at the top of the list.
If your account has no payment records yet, the page shows a credit card icon and the message No payments yet.
What each payment shows
Each payment appears as a card with the payment status, formatted amount, payment date, and supporting links. This layout is designed for quick scanning, so you can tell whether a charge succeeded without opening the receipt.
The page reads each payment record from the payments table and displays the following fields:
idstripe_session_idstripe_payment_intent_idamountcurrencystatuscustomer_emailcreated_atreceipt_url
Understand statuses and amounts
A payment card combines an icon, a status label, and the formatted amount so you can scan the list quickly.
| Status | Icon color | What it means |
|---|---|---|
paid | Green | The payment completed successfully. |
failed | Red | Stripe did not complete the payment. |
pending | Amber | The payment is still processing or waiting on confirmation. |
| Any other status | Amber | The payment is not yet in a final successful or failed state. |
Nomadfiling formats amounts from cents into a currency value using the German locale. For example, an amount of 19700 with currency USD displays as 197,00 $.
If the amount format looks unusual, that is expected. The page uses German-style number formatting, which places the decimal comma before the currency symbol for supported currencies.
Open a receipt or Stripe payment record
Each payment card includes direct links for follow-up actions, so you do not need to search your email for receipts.
- Receipt link — opens the Stripe receipt URL stored in
receipt_url - Stripe link — opens the Stripe payment page at
https://dashboard.stripe.com/payments/{stripe_payment_intent_id} - Customer email — shows the email address associated with the payment
On mobile devices, the receipt and Stripe links move into a separate bottom section of the card with a top border. The information is the same, but the layout changes to fit smaller screens.
When to use the Payments page
Use the Payments page when you need a quick answer about a charge without leaving your account.
- Confirm whether a payment succeeded
- Download or re-open a Stripe receipt
- Match a charge to the email address used during checkout
- Check the order of recent payments
- Verify billing activity before contacting support
Troubleshoot missing or unexpected payments
Most payment questions come down to account access, timing, or status.
Nomadfiling restricts the Payments page to signed-in users. If you open /payments while signed out, the app redirects you to /login.
Sign in, then try again from the main navigation.